10 Quick Fixes for your hospitality venue for 30K

I just spoke at the Fine Foods New Zealand Expo - It was empowering. Not because I was holding any particular power over anyone - but because I gave all my knowledge to unlock some fundamental roadblocks for cafe, restaurant and bar owners. The science of customers staying matters more than ever before. So these are a few instant improvements that you can do in one month!

  1. Adding plants or texture for warmth

  2. Rearranging furniture for better flow

  3. Introducing mood lighting in evenings

  4. Repainting or vinyl wrap key focal areas

  5. Update any broken or untidy furniture 

  6. Refresh your artwork

  7. Update your flooring 

  8. A commercial Clean

  9. Declutter your counter - stop trying to sell them everything. 

  10. Choose one Acoustic enhancement.

We all know that poor flow = long wait times & friction. So the number one priority should be re-spaceplanning the layout of your cafe to optimise the best flow. Below are some common mistakes that hospitality owners make when I work with them.

  • Inadequate lighting = mood killer

  • Bad acoustics = discomfort

  • Over-cluttered or under-thought decor

  • Faded outdoor furniture

  • Inappropriate fabrics used & not cleaned or maintained. 

  • The ‘addon counter chaos’ (counter displays not organised or too small for your offering)

  • Wobbly or corroded tables

  • Tables too close together for pram parking

  • Not enough varied seating options. - Think about your zones)

  • Toilets are not aligned with brand and service offering.

Pocketspace Concept Design



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The return of the coloured sofa. Are you brave enough?